12 year Premium Warranty on the frame of the Original, Class and Vintage seriesHouse of Chesterfield gives a whopping 12 year guarantee on the frames of the Original series. After 5 years, the material and transport costs are paid by the customer and the repair costs are completely free. You get a 5-year warranty on the Class series frame. For all items that you purchase from us, the legal guarantee also applies. Legal guarantee means that a product is, or must do, what the consumer can reasonably expect from it. The additional guarantees below do not affect the legal guarantee.
5 year Premium Warranty on the Leather and Vintage Leather of the Original and Vintage seriesOn the leather of the Class series you get a 5 year Premium Warranty. Leather is a natural product. It exudes class, luxury and comfort. Depending on the finish, leather is generally user-friendly and easy to maintain. Taking care of your leather four times a year with Leather Care Bio Cream is usually enough to keep your leather in optimum condition. Good care is important for leather! With the purchase of a piece of furniture at House of Chesterfield, you will receive a free Chesterfield care set (worth € 24.95). You must use the included care set every 3 months.
2 year Premium Warranty on FabricThe warranty on Chesterfield fabric furniture expires after 2 years. Fabric on Chesterfield furniture that shows wear of the fabric within 2 years of purchase is covered by this warranty. This exclusively concerns wear and tear of the fabric that can be attributed to normal use. No guarantee can be given on a service report that has to do with external influences. This includes discolouration, shading, pleating, pilling and other changes that have to do with the properties of the fabric, as well as damage to the fabric by jewelry, pets, denim buttons or tacks, as well as the discolouration caused by denim, medicines and perspiration, etc. Such declarations are not covered by the Chesterfield fabric guarantee.
Properties of substances that are not covered by the guarantee.
DiscolorationUnder the influence of sunlight, each substance discolours to a greater or lesser extent over time. Cotton and linen fabrics are the most sensitive, wool the least. In general, dark fabrics (blue, green and black) also discolor faster than light fabrics (ecru and beige). Fabrics can discolour within 3 months. It is best to avoid direct sunlight on furniture and to use window coverings.
Stain resistantWoolen fabrics have the advantage of a natural stain resistance. Stains penetrate the fibers of these fabrics at a slower rate than other fabrics, such as cotton and linen.
Not every fabric or leather type behaves the same on every model. This is mainly due to the elasticity of the various fabrics and skins. Linen fabrics are generally more elastic than velor fabrics. Coarse, loosely woven fabrics are also more elastic than fine, tightly woven fabrics with a backing. With thin fabrics and thin skins, the chance of wrinkling is greater. In addition, the size of the cushion of a sofa also influences the formation of folds. The larger the cushion, the more fold formation occurs. Finally, the type of cushion filling can have an influence. The softer the filling, the more fold formation you get. Pleating is therefore not excluded and gives a sofa or armchair that nonchalant character.